Shipping & Refund

 

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

Prime Wigs are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Max delivery time – 30 business days.

*This doesn’t include our 1-2 day processing time.

*All shipping times exclude clearance/customs delays

WILL MY ITEMS BE SENT IN ONE PACKAGE?

 

Yes, they will be sent to you in one single package.

 

 

If you want to return or exchnange your order you have 7 days after receiving order. Please contact with us via this email (maria.veils.pl@gmail.com and share photo of product, so we can check it and send you returning label.